1. Termination

We may suspend or terminate your access to our website or services if you breach these Terms, engage in harmful behavior, or experience issues related to your account, health, or other concerns. Deciding to cease using our website or our services does not terminate any relationship with our practice; patient records will remain available through our medical record system—these are maintained separately through our office.

2. User Accounts

If you create an account on our website, whether to book appointments or access patient resources, you're responsible for keeping your login details secure and for any activity that happens under your account. Please let us know right away if you think someone has gained unauthorized access to your account or credentials.

3. Usage and Access

Our website and its content are provided for your personal, informational use. You agree not to copy, alter, or distribution any part of our site, including text, images, or branding element, without our permission. We may modify, restrict, or discontinue parts of our website at any time, including restricting access to specific pages, without prior notice.

Access to certain features, such as online booking, may depend on third-party system controls. We use trusted providers for scheduling and payment platform, but we can't control unexpected service disruptions. We are not responsible for any technical issues or outages.

4. Payment and Billing

Fees for services are due at the time of your visit unless other payment arrangements have been agreed in advance. We accept the payment methods listed on our Contact page, and pricing for services may change from time to time.

If a payment fails to go through or remains unpaid, we reserve the right to require payment before scheduling future appointments. Any billing questions or disputes should be sent to our team, and we'll do our best to resolve them quickly.

5. Data Privacy & Security

How we collect, use, and protect your personal information is outlined in detail in our Privacy Policy, which applies alongside these Terms and Conditions. By using our website or services, you agree to the practices described there.

6. Intellectual Property

All content on this website, including our logo, text, images, and design, belongs to Riverside Chiropractic or is used with permission. You may not reproduce, distribute, or use our content for commercial purposes without our written consent.

7. Cancellation Policy

We ask that you give us at least 24 hours' notice if you need to cancel or reschedule an appointment. Late cancellations or missed appointments may be subject to a cancellation fee, which will be communicated to you at the time of booking. Repeated cancellation may affect your ability to schedule future visits.